Terms
These terms describe the current license model for KeeperHawk.
License
A paid KeeperHawk license is a perpetual license for the version you buy and the downloadable updates included during your support period. One year of downloadable updates is included from the purchase date unless a different support period is stated on the license.
Activations
Each license includes two activations by default. Activations may be refreshed online and can use offline access for normal travel and field work. If you need to move to another Mac, deactivate the old activation first or contact support.
Payment and delivery
Purchases are handled through the payment checkout shown on the website. A license key is delivered to the purchase email after payment is confirmed. If you need a different delivery email or invoice details, contact support before or after purchase.
Refunds and support
If KeeperHawk does not work for your photo culling workflow, contact support within 14 days of purchase and we will review the case. Support covers installation, activation and reasonable product setup help.
Compatibility
KeeperHawk is designed for macOS photo ingest, review and keeper export. Compatibility can change when macOS, camera RAW formats, removable-drive behavior or optional third-party editing tools change.
Contact
For terms, license or refund questions, use the support form.